Operational views
Review work, evidence, exceptions and authorised decisions within a defined operating scope.
Retail & ecommerce / APPLICATION BLUEPRINT
Coordinates promotion terms, effective dates, price updates and store display tasks.
12 workspace menus · 12 business workflows · 5 role profiles
Application blueprint only. This is a proposed design, not a deployed or production-tested system. Screens and sample figures are illustrative; workflows, business rules, approvals, permissions and integrations require confirmation before build.
Designed for retail operations coordinators and the responsible business owners

Illustrative workspace and record review. Select a concept screen to inspect it in full.


Review work, evidence, exceptions and authorised decisions within a defined operating scope.
Coordinates promotion terms, effective dates, price updates and store display tasks. Captures execution evidence, compares approved prices with shelf and till records, and routes discrepancies for correction, with visibility of unresolved issues across participating stores and channels.
From intake to authorised completion, with evidence at each decision.
Establish the scope of promotion terms, capture the required records and assign the accountable team.
Coordinate effective dates, price updates, with linked evidence and visible outstanding actions.
Review the relevant conditions and exceptions. Record the authorised outcome and its supporting evidence.
Confirm the resulting records and handovers. Track remaining obligations, later changes and follow-up actions.
Select a workflow to review the steps, responsibilities, approval and exception handling.
Coordinate promotion terms within Promotion Execution and Price Assurance.
Trigger
Promotion terms requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
Coordinate effective dates within Promotion Execution and Price Assurance.
Trigger
Effective dates requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
Coordinate price updates within Promotion Execution and Price Assurance.
Trigger
Price updates requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
Coordinate store display tasks within Promotion Execution and Price Assurance.
Trigger
Store display tasks requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
Coordinate execution evidence within Promotion Execution and Price Assurance.
Trigger
Execution evidence requires a new record, an agreed review or a controlled change.
Responsible role
Store manager
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.
Outcome
A review finding, its accepted evidence and any accountable corrective actions.
Coordinate approved prices within Promotion Execution and Price Assurance.
Trigger
Approved prices requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
The case exceeds delegation, contains a conflict or has disputed evidence.
Outcome
An authorised decision or escalation with accountable resolution actions.
Coordinate discrepancies within Promotion Execution and Price Assurance.
Trigger
Discrepancies requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
Coordinate operating requirement within Promotion Execution and Price Assurance.
Trigger
Operating requirement requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
An assumption changes, prerequisites are missing or stakeholders cannot accept the proposed commitment.
Outcome
An approved operating plan and owned actions for its accepted conditions.
Coordinate operating exceptions within Promotion Execution and Price Assurance.
Trigger
Operating exceptions requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
The case exceeds delegation, contains a conflict or has disputed evidence.
Outcome
An authorised decision or escalation with accountable resolution actions.
Coordinate completion and follow-up within Promotion Execution and Price Assurance.
Trigger
Completion and follow-up requires a new record, an agreed review or a controlled change.
Responsible role
Store manager
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.
Outcome
A review finding, its accepted evidence and any accountable corrective actions.
Coordinate controlled operating changes within Promotion Execution and Price Assurance.
Trigger
Controlled operating changes requires a new record, an agreed review or a controlled change.
Responsible role
Store manager
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.
Outcome
A review finding, its accepted evidence and any accountable corrective actions.
Coordinate scoped operational reports within Promotion Execution and Price Assurance.
Trigger
Scoped operational reports requires a new record, an agreed review or a controlled change.
Responsible role
Retail operations coordinator
Approval
Finance reviewer records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
Interface scope, data mapping and testing are agreed for each engagement.
Authorised users can review promotion terms, supporting records and assigned actions through mobile and tablet access. The relevant tasks and permissions are agreed for the deployment.
Access approved workflows through the Dalfin mobile app. Device tasks and permissions are confirmed for the deployment.
Core workflows and approval rules are defined with your business owners. Operational AI can be assessed separately against a specific business outcome and review requirements.
AI extensions are scoped around the required data, business outcome and review controls.
Connect requirements, roles, records, workflows and interfaces through the agreed Genesis engineering process.
Review dependency impact and validation requirements. Context Memory supports governed changes and accepted application revisions.
Agree customer cloud or on-premises requirements, device access, implementation acceptance and ongoing engineering support.
AN EXAMPLE OPERATING SCENARIO
Start with promotion terms and follow the record through collect evidence and exceptions. Introduce a missing item or operating exception, record the authorised resolution and inspect the final handover, evidence and history.
Review a representative control record, its workflow stages, accountable roles, an exception and the resulting operational report. Bring the business process and existing system requirements that matter to your organisation.
The operating scope covers your records, role permissions, review authority, business rules and integration boundaries. These requirements are agreed with the responsible business owners.
Connection design defines interfaces, data ownership, mapping, authentication and exception handling. The agreed implementation includes validation against the selected systems and workflows.
The agreed engineering approach covers review of change impact, bounded implementation, validation and accepted revisions. Discuss the relevant Genesis Context Memory and support requirements during solution scoping.