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Enterprise operations / APPLICATION BLUEPRINT

Leave & Absence Administration

Manages leave entitlements, balances and planned or unplanned absence requests.

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13 workspace menus · 13 business workflows · 5 role profiles

Application blueprint only. This is a proposed design, not a deployed or production-tested system. Screens and sample figures are illustrative; workflows, business rules, approvals, permissions and integrations require confirmation before build.

Designed for operations coordinators and the responsible business owners

Leave & Absence Administration workspace interface preview; illustrative records and figures.
Leave & Absence Administration — operational workspaceIllustrative interface · Sample dataView full interface →

Explore an illustrative interface.

Illustrative workspace and record review. Select a concept screen to inspect it in full.

Leave & Absence Administration workspace interface preview; illustrative records and figures.
Leave & Absence Administration — operational workspaceIllustrative interface · Sample dataView full interface →
Leave & Absence Administration record interface preview; illustrative records and figures.
Leave & Absence Administration — record and workflow reviewIllustrative interface · Sample dataView full interface →

Operational dashboards and work queues.

Operational views

Review work, evidence, exceptions and authorised decisions within a defined operating scope.

Business unitPeriodAssigned teamReview state

Dashboard measures

  • Active absence requests
    Count of all records in the selected workspace.
  • Review queue
    Records at the third stage of the business workflow.
  • Needs attention
    Records with an assigned review requirement.
  • Final-stage records
    Records in the fourth business workflow stage.

Business workflow and operating scope

Manages leave entitlements, balances and planned or unplanned absence requests. Collects supporting evidence, routes approvals, checks staffing and entitlement exceptions, updates absence records and prepares payroll adjustments, with visibility of pending requests and team availability.

Operations

Operational overview

Review the work position and priority actions.

Leave entitlements

Coordinate leave entitlements with assigned responsibilities, linked records and review history.

Balances

Coordinate balances with assigned responsibilities, linked records and review history.

Planned or unplanned absence requests

Coordinate planned or unplanned absence requests with assigned responsibilities, linked records and review history.

Approvals

Coordinate approvals with assigned responsibilities, linked records and review history.

Staffing

Coordinate staffing with assigned responsibilities, linked records and review history.

Entitlement exceptions

Coordinate entitlement exceptions with assigned responsibilities, linked records and review history.

Absence records

Coordinate absence records with assigned responsibilities, linked records and review history.

Payroll adjustments

Coordinate payroll adjustments with assigned responsibilities, linked records and review history.

Insights

Reports and saved views

Review the reporting scope and export agreed operational views.

Governance

Approvals and exceptions

Review delegated decisions, exceptions and recorded conditions.

Audit history

Trace accepted changes, decisions and accountable actions.

Access and configuration

Manage the agreed role permissions and configurable operating rules.

The end-to-end business journey.

From intake to authorised completion, with evidence at each decision.

01

Submit an absence request

Establish the scope of leave entitlements, capture the required records and assign the accountable team.

02

Review entitlement and cover

Coordinate balances, planned or unplanned absence requests, with linked evidence and visible outstanding actions.

03

Record the decision

Review the relevant conditions and exceptions. Record the authorised outcome and its supporting evidence.

04

Update approved balances

Confirm the resulting records and handovers. Track remaining obligations, later changes and follow-up actions.

Business workflows

Select a workflow to review the steps, responsibilities, approval and exception handling.

01 · Manage leave entitlements

Coordinate leave entitlements within Leave and Absence Administration.

Trigger
Leave entitlements requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register leave entitlements and its operating scope
  • Check permitted purpose, prerequisites and authority
  • Record the delegated approval or refusal
  • Track term, withdrawal and later changes

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Authority is missing, permission changes or the requested purpose exceeds the accepted scope.

Outcome
A scoped permission or recorded refusal, its conditions and review history.

02 · Manage balances

Coordinate balances within Leave and Absence Administration.

Trigger
Balances requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register balances and its operating scope
  • Assign the accountable owner and required actions
  • Review the relevant evidence and unresolved conditions
  • Confirm the accepted outcome and retain its history

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Required information or responsibility is missing, or an operating condition changes.

Outcome
A completed operating record with its linked evidence and remaining obligations.

03 · Manage planned or unplanned absence requests

Coordinate planned or unplanned absence requests within Leave and Absence Administration.

Trigger
Planned or unplanned absence requests requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register planned or unplanned absence requests and its operating scope
  • Compare options, dependencies and operating constraints
  • Review the selected option with its accountable owners
  • Accept the plan and track its delivery conditions

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
An assumption changes, prerequisites are missing or stakeholders cannot accept the proposed commitment.

Outcome
An approved operating plan and owned actions for its accepted conditions.

04 · Collect supporting evidence

Coordinate supporting evidence within Leave and Absence Administration.

Trigger
Supporting evidence requires a new record, an agreed review or a controlled change.

Responsible role
HR reviewer

  • Register supporting evidence and its operating scope
  • Collect the linked records and qualified evidence
  • Assign the responsible reviewer and record findings
  • Accept the outcome or assign corrective follow-up

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.

Outcome
A review finding, its accepted evidence and any accountable corrective actions.

05 · Route approvals

Coordinate approvals within Leave and Absence Administration.

Trigger
Approvals requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register approvals and its operating scope
  • Assign the accountable owner and required actions
  • Review the relevant evidence and unresolved conditions
  • Confirm the accepted outcome and retain its history

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Required information or responsibility is missing, or an operating condition changes.

Outcome
A completed operating record with its linked evidence and remaining obligations.

06 · Check staffing and entitlement exceptions

Coordinate staffing and entitlement exceptions within Leave and Absence Administration.

Trigger
Staffing and entitlement exceptions requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register staffing and entitlement exceptions and its operating scope
  • Check permitted purpose, prerequisites and authority
  • Record the delegated approval or refusal
  • Track term, withdrawal and later changes

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Authority is missing, permission changes or the requested purpose exceeds the accepted scope.

Outcome
A scoped permission or recorded refusal, its conditions and review history.

07 · Update absence records

Coordinate absence records within Leave and Absence Administration.

Trigger
Absence records requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register absence records and its operating scope
  • Assign the accountable owner and required actions
  • Review the relevant evidence and unresolved conditions
  • Confirm the accepted outcome and retain its history

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Required information or responsibility is missing, or an operating condition changes.

Outcome
A completed operating record with its linked evidence and remaining obligations.

08 · Prepare payroll adjustments

Coordinate payroll adjustments within Leave and Absence Administration.

Trigger
Payroll adjustments requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register payroll adjustments and its operating scope
  • Assign the accountable owner and required actions
  • Review the relevant evidence and unresolved conditions
  • Confirm the accepted outcome and retain its history

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Required information or responsibility is missing, or an operating condition changes.

Outcome
A completed operating record with its linked evidence and remaining obligations.

09 · Register the operating requirement

Coordinate operating requirement within Leave and Absence Administration.

Trigger
Operating requirement requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register operating requirement and its operating scope
  • Compare options, dependencies and operating constraints
  • Review the selected option with its accountable owners
  • Accept the plan and track its delivery conditions

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
An assumption changes, prerequisites are missing or stakeholders cannot accept the proposed commitment.

Outcome
An approved operating plan and owned actions for its accepted conditions.

10 · Resolve operating exceptions

Coordinate operating exceptions within Leave and Absence Administration.

Trigger
Operating exceptions requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register operating exceptions and its operating scope
  • Gather the relevant evidence and review options
  • Route the case to the delegated decision owner
  • Record the outcome, conditions and follow-up obligations

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
The case exceeds delegation, contains a conflict or has disputed evidence.

Outcome
An authorised decision or escalation with accountable resolution actions.

11 · Verify completion and follow-up

Coordinate completion and follow-up within Leave and Absence Administration.

Trigger
Completion and follow-up requires a new record, an agreed review or a controlled change.

Responsible role
HR reviewer

  • Register completion and follow-up and its operating scope
  • Collect the linked records and qualified evidence
  • Assign the responsible reviewer and record findings
  • Accept the outcome or assign corrective follow-up

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.

Outcome
A review finding, its accepted evidence and any accountable corrective actions.

12 · Review controlled operating changes

Coordinate controlled operating changes within Leave and Absence Administration.

Trigger
Controlled operating changes requires a new record, an agreed review or a controlled change.

Responsible role
HR reviewer

  • Register controlled operating changes and its operating scope
  • Collect the linked records and qualified evidence
  • Assign the responsible reviewer and record findings
  • Accept the outcome or assign corrective follow-up

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.

Outcome
A review finding, its accepted evidence and any accountable corrective actions.

13 · Prepare scoped operational reports

Coordinate scoped operational reports within Leave and Absence Administration.

Trigger
Scoped operational reports requires a new record, an agreed review or a controlled change.

Responsible role
People operations coordinator

  • Register scoped operational reports and its operating scope
  • Assign the accountable owner and required actions
  • Review the relevant evidence and unresolved conditions
  • Confirm the accepted outcome and retain its history

Approval
Authorised people approver records the decision when the action changes an accepted commitment or requires delegated authority.

Exception handling
Required information or responsibility is missing, or an operating condition changes.

Outcome
A completed operating record with its linked evidence and remaining obligations.

Governance and control

  • Role permissions reflect the agreed responsibilities and restricted record access.
  • Required information and evidence are checked before the relevant decision or handover.
  • Exceptions have a named owner, recorded reason and an authorised resolution.
  • Approved changes retain their previous values, accountable decisions and linked evidence.
  • Integration mappings, business rules and acceptance criteria are reviewed with the customer.
Operating rules by business workflow
  • For leave entitlements, the request stays within the recorded permission and delegated authority.
  • For balances, the record retains an accountable owner, its supporting evidence and accepted outcome.
  • For planned or unplanned absence requests, the accepted plan records assumptions, rejected alternatives, dependencies and conditions.
  • For supporting evidence, evidence, reviewer authority and acceptance conditions are visible before a reviewed outcome is accepted.
  • For approvals, the record retains an accountable owner, its supporting evidence and accepted outcome.
  • For staffing and entitlement exceptions, the request stays within the recorded permission and delegated authority.
  • For absence records, the record retains an accountable owner, its supporting evidence and accepted outcome.
  • For payroll adjustments, the record retains an accountable owner, its supporting evidence and accepted outcome.
  • For operating requirement, the accepted plan records assumptions, rejected alternatives, dependencies and conditions.
  • For operating exceptions, a decision retains its authority, reason, supporting evidence and resulting obligations.
  • For completion and follow-up, evidence, reviewer authority and acceptance conditions are visible before a reviewed outcome is accepted.
  • For controlled operating changes, evidence, reviewer authority and acceptance conditions are visible before a reviewed outcome is accepted.
  • For scoped operational reports, the record retains an accountable owner, its supporting evidence and accepted outcome.

Data, interfaces and operating requirements.

Core records

Absence requestLeave entitlementsBalancesPlanned or unplanned absence requestsApprovalsStaffingDecisionSupporting evidenceActivity history
Record fields and linked information
  • Record identifier — Stable reference for the operating transaction.
  • Business unit — Business scope used for responsibility and reporting.
  • Operating subject — The request, commitment or work item being handled.
  • Accountable owner — Named responsibility for the next action.
  • Workflow stage — Current position in the agreed business journey.
  • Review requirement — Required review and outstanding decision.
  • Due or review date — Agreed action window or review trigger.
  • Linked evidence — Source records supporting the operating decision.
  • Decision authority — The delegated authority relevant to the accepted outcome.
  • Accepted outcome — Recorded decision and its business consequences.
  • Follow-up obligation — Remaining responsibilities after an accepted action.
  • Revision history — Trace of accepted changes and their evidence.
  • Leave entitlements reference — Link the relevant leave entitlements to the operating transaction and its decision evidence.
  • Balances reference — Link the relevant balances to the operating transaction and its decision evidence.
  • Planned or unplanned absence requests reference — Link the relevant planned or unplanned absence requests to the operating transaction and its decision evidence.
  • Approvals reference — Link the relevant approvals to the operating transaction and its decision evidence.
  • Staffing reference — Link the relevant staffing to the operating transaction and its decision evidence.

Systems and interfaces

  • HRIS, workforce and payroll records
  • Approved learning, recruitment or benefits interfaces
  • Identity and role-based access services
  • Approved document and communication services

Interface scope, data mapping and testing are agreed for each engagement.

Implementation requirements
Confirm the operating boundaries, leave entitlements, responsible roles, review authority, record retention, interface mappings and acceptance scenarios.

Mobile and tablet access

Authorised users can review leave entitlements, supporting records and assigned actions through mobile and tablet access. The relevant tasks and permissions are agreed for the deployment.

Access approved workflows through the Dalfin mobile app. Device tasks and permissions are confirmed for the deployment.

Apple App Store ↗Google Play ↗

AI extensions

Core workflows and approval rules are defined with your business owners. Operational AI can be assessed separately against a specific business outcome and review requirements.

AI extensions are scoped around the required data, business outcome and review controls.

Engineered with Genesis.

Structured application engineering

Connect requirements, roles, records, workflows and interfaces through the agreed Genesis engineering process.

Controlled changes

Review dependency impact and validation requirements. Context Memory supports governed changes and accepted application revisions.

Deployment and support

Agree customer cloud or on-premises requirements, device access, implementation acceptance and ongoing engineering support.

AN EXAMPLE OPERATING SCENARIO

What to validate in a scoped demonstration.

Start with leave entitlements and follow the record through review entitlement and cover. Introduce a missing item or operating exception, record the authorised resolution and inspect the final handover, evidence and history.

What to review

  • A saved end-to-end transaction
  • An exception and its authorised resolution
  • Different operator, approver and reviewer permissions
  • Final records, history and the relevant report
Discuss this solution

Questions before implementation.

What can we review in a tailored demonstration?

Review a representative absence request, its workflow stages, accountable roles, an exception and the resulting operational report. Bring the business process and existing system requirements that matter to your organisation.

How is the solution adapted to our organisation?

The operating scope covers your records, role permissions, review authority, business rules and integration boundaries. These requirements are agreed with the responsible business owners.

How does the solution connect with existing systems?

Connection design defines interfaces, data ownership, mapping, authentication and exception handling. The agreed implementation includes validation against the selected systems and workflows.

How are subsequent changes controlled?

The agreed engineering approach covers review of change impact, bounded implementation, validation and accepted revisions. Discuss the relevant Genesis Context Memory and support requirements during solution scoping.