Operational views
Review work, evidence, exceptions and authorised decisions within a defined operating scope.
Water, waste & environment / APPLICATION BLUEPRINT
Drinking Water Sampling & Corrective Action
Coordinate approved sampling schedules, laboratory custody records, specialist exception review and response evidence.
12 workspace menus · 12 business workflows · 5 role profiles
Application blueprint only. This is a proposed design, not a deployed or production-tested system. Screens and sample figures are illustrative; workflows, business rules, approvals, permissions and integrations require confirmation before build.
Designed for Water service operators and drinking water assurance teams
Explore an illustrative interface.
Illustrative workspace and record review. Select a concept screen to inspect it in full.
Operational dashboards and work queues.
Dashboard measures
- Active control records
Count of all records in the selected workspace. - Review queue
Records at the third stage of the business workflow. - Needs attention
Records with an assigned review requirement. - Final-stage records
Records in the fourth business workflow stage.
Business workflow and operating scope
Coordinate approved sampling schedules, laboratory custody records, specialist exception review and response evidence. Sampling assurance depends on more than recording a laboratory value. Teams must connect the location, sampling obligation, custody evidence and authorised response. The system tracks that chain, making missed samples and outstanding corrective actions visible to responsible water specialists.
The end-to-end business journey.
From intake to authorised completion, with evidence at each decision.
Plan approved sampling
Schedule approved sampling locations and obligations.
Receive laboratory evidence
Receive laboratory results with custody evidence.
Escalate exceptions
Escalate exceptions to authorised water specialists.
Track authorised responses
Track approved responses and regulatory reporting completion.
Business workflows
Select a workflow to review the steps, responsibilities, approval and exception handling.
01 · Coordinate sampling programme
Coordinate sampling programme within Drinking water sampling and corrective action assurance.
Trigger
Sampling programme requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register sampling programme and its operating scope
- Compare options, dependencies and operating constraints
- Review the selected option with its accountable owners
- Accept the plan and track its delivery conditions
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
An assumption changes, prerequisites are missing or stakeholders cannot accept the proposed commitment.
Outcome
An approved operating plan and owned actions for its accepted conditions.
02 · Coordinate location and obligation register
Coordinate location and obligation register within Drinking water sampling and corrective action assurance.
Trigger
Location and obligation register requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register location and obligation register and its operating scope
- Assign the accountable owner and required actions
- Review the relevant evidence and unresolved conditions
- Confirm the accepted outcome and retain its history
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
03 · Coordinate sample custody
Coordinate sample custody within Drinking water sampling and corrective action assurance.
Trigger
Sample custody requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register sample custody and its operating scope
- Assign the accountable owner and required actions
- Review the relevant evidence and unresolved conditions
- Confirm the accepted outcome and retain its history
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
04 · Coordinate laboratory result intake
Coordinate laboratory result intake within Drinking water sampling and corrective action assurance.
Trigger
Laboratory result intake requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register laboratory result intake and its operating scope
- Assign the accountable owner and required actions
- Review the relevant evidence and unresolved conditions
- Confirm the accepted outcome and retain its history
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
05 · Coordinate specialist exception review
Coordinate specialist exception review within Drinking water sampling and corrective action assurance.
Trigger
Specialist exception review requires a new record, an agreed review or a controlled change.
Responsible role
Laboratory liaison
- Register specialist exception review and its operating scope
- Collect the linked records and qualified evidence
- Assign the responsible reviewer and record findings
- Accept the outcome or assign corrective follow-up
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.
Outcome
A review finding, its accepted evidence and any accountable corrective actions.
06 · Coordinate corrective action tracking
Coordinate corrective action tracking within Drinking water sampling and corrective action assurance.
Trigger
Corrective action tracking requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register corrective action tracking and its operating scope
- Assign the accountable owner and required actions
- Review the relevant evidence and unresolved conditions
- Confirm the accepted outcome and retain its history
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
07 · Coordinate reporting evidence
Coordinate reporting evidence within Drinking water sampling and corrective action assurance.
Trigger
Reporting evidence requires a new record, an agreed review or a controlled change.
Responsible role
Laboratory liaison
- Register reporting evidence and its operating scope
- Collect the linked records and qualified evidence
- Assign the responsible reviewer and record findings
- Accept the outcome or assign corrective follow-up
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.
Outcome
A review finding, its accepted evidence and any accountable corrective actions.
08 · Register the operating requirement
Coordinate operating requirement within Drinking water sampling and corrective action assurance.
Trigger
Operating requirement requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register operating requirement and its operating scope
- Compare options, dependencies and operating constraints
- Review the selected option with its accountable owners
- Accept the plan and track its delivery conditions
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
An assumption changes, prerequisites are missing or stakeholders cannot accept the proposed commitment.
Outcome
An approved operating plan and owned actions for its accepted conditions.
09 · Resolve operating exceptions
Coordinate operating exceptions within Drinking water sampling and corrective action assurance.
Trigger
Operating exceptions requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register operating exceptions and its operating scope
- Gather the relevant evidence and review options
- Route the case to the delegated decision owner
- Record the outcome, conditions and follow-up obligations
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
The case exceeds delegation, contains a conflict or has disputed evidence.
Outcome
An authorised decision or escalation with accountable resolution actions.
10 · Verify completion and follow-up
Coordinate completion and follow-up within Drinking water sampling and corrective action assurance.
Trigger
Completion and follow-up requires a new record, an agreed review or a controlled change.
Responsible role
Laboratory liaison
- Register completion and follow-up and its operating scope
- Collect the linked records and qualified evidence
- Assign the responsible reviewer and record findings
- Accept the outcome or assign corrective follow-up
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.
Outcome
A review finding, its accepted evidence and any accountable corrective actions.
11 · Review controlled operating changes
Coordinate controlled operating changes within Drinking water sampling and corrective action assurance.
Trigger
Controlled operating changes requires a new record, an agreed review or a controlled change.
Responsible role
Laboratory liaison
- Register controlled operating changes and its operating scope
- Collect the linked records and qualified evidence
- Assign the responsible reviewer and record findings
- Accept the outcome or assign corrective follow-up
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Evidence is incomplete, disputed, expired or outside the reviewer’s authority.
Outcome
A review finding, its accepted evidence and any accountable corrective actions.
12 · Prepare scoped operational reports
Coordinate scoped operational reports within Drinking water sampling and corrective action assurance.
Trigger
Scoped operational reports requires a new record, an agreed review or a controlled change.
Responsible role
Sampling coordinator
- Register scoped operational reports and its operating scope
- Assign the accountable owner and required actions
- Review the relevant evidence and unresolved conditions
- Confirm the accepted outcome and retain its history
Approval
Water assurance specialist records the decision when the action changes an accepted commitment or requires delegated authority.
Exception handling
Required information or responsibility is missing, or an operating condition changes.
Outcome
A completed operating record with its linked evidence and remaining obligations.
Governance and control
- Inspection and release criteria must be based on approved requirements.
- Critical findings cannot be closed without authorised disposition.
- Corrective actions require owners and due dates.
- Evidence must remain linked to the inspected object or process.
- Release status must be blocked when mandatory requirements remain open.
- Jurisdiction-, regulator- or authority-specific rules must be configurable and validated by an authorised domain owner before production use.
Operating rules by business workflow
- For sampling programme, the accepted plan records assumptions, rejected alternatives, dependencies and conditions.
- For location and obligation register, the record retains an accountable owner, its supporting evidence and accepted outcome.
- For sample custody, the record retains an accountable owner, its supporting evidence and accepted outcome.
- For laboratory result intake, the record retains an accountable owner, its supporting evidence and accepted outcome.
- For specialist exception review, evidence, reviewer authority and acceptance conditions are visible before a reviewed outcome is accepted.
- For corrective action tracking, the record retains an accountable owner, its supporting evidence and accepted outcome.
- For reporting evidence, evidence, reviewer authority and acceptance conditions are visible before a reviewed outcome is accepted.
- For operating requirement, the accepted plan records assumptions, rejected alternatives, dependencies and conditions.
- For operating exceptions, a decision retains its authority, reason, supporting evidence and resulting obligations.
- For completion and follow-up, evidence, reviewer authority and acceptance conditions are visible before a reviewed outcome is accepted.
- For controlled operating changes, evidence, reviewer authority and acceptance conditions are visible before a reviewed outcome is accepted.
- For scoped operational reports, the record retains an accountable owner, its supporting evidence and accepted outcome.
Data, interfaces and operating requirements.
Core records
Record fields and linked information
- Record identifier — Stable reference for the operating transaction.
- Catchment / service area — Business scope used for responsibility and reporting.
- Operating subject — The request, commitment or work item being handled.
- Accountable owner — Named responsibility for the next action.
- Workflow stage — Current position in the agreed business journey.
- Review requirement — Required review and outstanding decision.
- Due or review date — Agreed action window or review trigger.
- Linked evidence — Source records supporting the operating decision.
- Decision authority — The delegated authority relevant to the accepted outcome.
- Accepted outcome — Recorded decision and its business consequences.
- Follow-up obligation — Remaining responsibilities after an accepted action.
- Revision history — Trace of accepted changes and their evidence.
- Sampling programme reference — Link the relevant sampling programme to the operating transaction and its decision evidence.
- Location and obligation register reference — Link the relevant location and obligation register to the operating transaction and its decision evidence.
- Sample custody reference — Link the relevant sample custody to the operating transaction and its decision evidence.
- Laboratory result intake reference — Link the relevant laboratory result intake to the operating transaction and its decision evidence.
- Specialist exception review reference — Link the relevant specialist exception review to the operating transaction and its decision evidence.
Systems and interfaces
- Accredited laboratory result interfaces
- Approved sampling and location records
- Authorised reporting channels
Interface scope, data mapping and testing are agreed for each engagement.
Implementation requirements
Accredited laboratories and qualified water safety oversight.
Accredited laboratories and qualified water safety oversight.
Mobile and tablet access
Record sampling and custody evidence on field devices. Water-safety interpretations remain with qualified specialists.
Access approved workflows through the Dalfin mobile app. Device tasks and permissions are confirmed for the deployment.
AI extensions
Prepare trend summaries for specialist review after approved data-quality and interpretation rules are established.
AI extensions are scoped around the required data, business outcome and review controls.
Engineered with Genesis.
Structured application engineering
Connect requirements, roles, records, workflows and interfaces through the agreed Genesis engineering process.
Controlled changes
Review dependency impact and validation requirements. Context Memory supports governed changes and accepted application revisions.
Deployment and support
Agree customer cloud or on-premises requirements, device access, implementation acceptance and ongoing engineering support.
Explore the platform
AN EXAMPLE OPERATING SCENARIO
What to validate in a scoped demonstration.
A sampling schedule creates a task at an approved location. A custody discrepancy is resolved before the result is reviewed. An authorised specialist records the response to an exception and verifies the corrective-action evidence before reporting closeout.
What to review
- A saved end-to-end transaction
- An exception and its authorised resolution
- Different operator, approver and reviewer permissions
- Final records, history and the relevant report
Questions before implementation.
How is this system adapted to our organisation?
Roles, approval authority, business rules, records and reporting are configured around your operating model. Scope definition connects the required business outcome to workflows, interfaces and acceptance criteria.
How are approvals and responsibilities defined?
Operators, reviewers and authorised decision makers have defined responsibilities. Approval limits, exception handling and access permissions are agreed with your business owners and tested against the selected workflows.
Can it connect with our existing systems?
Interface requirements cover your existing business systems, data ownership, mapping and authentication. Connection design and testing form part of the agreed implementation scope.
What will we review in a solution walkthrough?
Start with a relevant business transaction, then review its approvals, an exception, role permissions and final records. Discuss the integrations, reporting and operating requirements that matter to your organisation.
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